BREAKING: Dollywood removes reservation requirements for guests

Lightning Rod
Lightning Rod at Dollywood is in the running for Best Roller Coaster in USA Today's Readers' Choice 10Best (photo by Morgan Overholt/TheSmokies.com)

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After nearly a month of operating since its reopening, Dollywood officials have made operational changes to make trip planning more simple for its guests. Are Dollywood reservations required going forward? Not anymore. 

Based on strong guest satisfaction scores and reviews about the operating environment, Dollywood is no longer requiring reservations. 

“With the favorable feedback from our guests and the confidence our management team has in being able to continue to provide a satisfying experience for our guests, we are going to make it simpler and easier to visit the park without prior planning by removing the current reservation requirement,” said Craig Ross, The Dollywood Company President.

“Guests are sharing their praise for the extensive efforts we are making during this pandemic. They are telling us they enjoy the shorter wait times, and that they find it easy to spend their day with us,” said Ross. 

Additionally, one-day tickets and multi-day tickets will now be valid for a five-day window following the original selected date.

This means if a visitor’s plans change at the last minute — or if there is inclement weather — they may visit another time during the ticket window. A paid ticket guarantees access to Dollywood and Dollywood’s Splash Country.

However, to maintain social distancing, passholder reservations are still required at Dollywood’s Splash Country.

For more information and a video about the operational changes at the park, visit Dollywood.com/playsafe or download the Dollywood mobile app.

Dollywood earns six USA Today’s 10Best nominations 

In a bit of good news, Dollywood has been nominated for a number of categories in USA Today’s 10Best Readers’ Choice travel awards. The contests, which are now live, run through Monday, July 20, 2020 at 11:59 pm. 

Dollywood fans are encouraged to vote every day from each of their devices. Voting takes place at 10best.com/awards/travel. A page with links to each voting page can be found at www.dollywood.com/vote.

The competition is tight, so it’s time to unite again and show our support for Dollywood. (Get those voting fingers ready, folks, we do not like to be second best around these parts). 

Read more: OPINION: A tragedy is about to befall Ripley’s Aquarium of the Smokies

The categories include:  

Coat of Many Colors
The Coat of Many Colors display is the centerpiece of the festival as a representation of Dolly’s mother sewing the pieces of the iconic coat (photo by Daniel Munson/TheSmokies.com)

Dollywood’s 2020 season

Dollywood reopened on June 15 to passholders and June 17 to the general public after being closed for about two months due to coronavirus concerns.

The park opened with its inaugural Flower & Food Festival, which was originally scheduled for mid-spring. 

Presented by Covenant Health, the Flower & Food Festival brings a kaleidoscope of colors and more than half-a-million flowers to the beloved theme park. The festival also features larger-than-life plant sculptures adorned in half-a-million colorful flower blooms. Some displays reach heights up to 14 feet and celebrate spirit of the Smoky Mountains. 

There are 500,000 new plants installed for the festival, including more than 40 different species of plants.

Throughout the season, guests should be on the lookout for grounds team members trimming the mosaics. While they do not keep a regular schedule, they will be around during operating hours and can answer questions from guests as they work. 

Read more: SNEAK PEEK of Dollywood’s reopening, Flower & Food Festival 2020

Dollywood is approaching the final weeks of the Flower & Food Festival, so don’t delay in planning your trip. 

Dollywood is open until 9:30 pm on Friday and Saturday evenings through Aug. 1, with a fireworks show to conclude each evening. The park closes at 8 pm Sunday-Thursday. 

Dollywood is located at 2700 Dollywood Parks Blvd, Pigeon Forge, TN. For more information, visit Dollywood.com

Visit the CDC website and the Tennessee Department of Health website for the latest information about the coronavirus.

Disclaimer: While we do our best to bring you the most up-to-date information, attractions or prices mentioned in this article may vary by season and are subject to change. Opinions expressed here are the author’s alone, not those of any mentioned business, and have not been reviewed or endorsed these entities. Contact us at [email protected] for questions or comments.


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