The Grand Majestic Theater in Pigeon Forge is home to three of the Smokies’ most popular family-friendly shows: “Soul of Motown,” “Hit Parade” (featuring jukebox hits from the 50s and 60s) and “Hazard Hoedown” (a musical parody featuring characters from Hazard County).
After making the difficult decision to temporarily close their doors amidst concerns over the coronavirus pandemic on March 18, the theater has been hard at work creating a plan for re-opening that would ensure the health and safety of their guests, cast and staff.
Details of that plan were released earlier this week alongside an announcement that the theater would be resuming shows starting June 2, albeit with several restrictions and safety measures in place.
Precautions are as follows:
General Safety Measures
- Show only tickets will be available for purchase (the ‘All You Can Eat Buffet’ will not be included with admission and guests who pre-purchased ‘dinner and show’ packages will receive a credit for the dinner portion of their ticket price that may be applied to tickets on future performances or redeemed at the concessions stand and/or bar)
- Seating at 33% capacity rather than the suggested 50% for all shows
- A 6ft distance shall be maintained between seats/small parties
- No more than 6 guests will be allowed in a single seated party
- Staff will wear masks and gloves in all service positions and practice enhanced sanitation standards.
- Cast meet and greets are temporarily suspended
- Timed entries at the venue to avoid unnecessary congregation
- Seating will be sanitized before and after each performance
- Hand sanitizer stations will be provided at each entry point and in all common areas
- Guests may be subject to thermal no-touch temperature checks and health questionnaires prior to entry, and guests who are ill or display symptoms of illness are asked to not attend.
- Wearing of masks will be encouraged in common areas such as the lobby, concessions and the gift shop.
- Disposable masks will be available to guests arriving without personal protection of their own.
- Distance markers will be placed where waiting lines may occur and congregation in common areas will be monitored.
Food & Dining Safety Measures
- A pre-purchase dine-in option will be available on the website
- Kitchen/concessions will remain open for individual purchases of traditional snack favorites and an expanded made-to-order menu will be offered
- Alcoholic beverages will be sold but will not be offered as a “carry-out” item.
- Only 1 guest from each party will be allowed in line at a time
- Sanitized trays will be available for large orders
- Disposable paper menus will be given to guests at entry
- Refillable cups, glassware, metal utensils and plates will be replaced with disposable products
- No outside food or beverage will be allowed
Performances will resume on June 2 with the “Soul of Motown” followed by “Hit Parade” on June 10 and finally the Hazard Hoedown on June 27.
The one-night-only “Elvis The Way It Was” concert has been rescheduled to July 5.
“The coronavirus global pandemic has unfortunately changed the way public will safely enjoy
live entertainment for the unforeseeable future. We hope that by taking the above measures our guests will feel safe and comfortable while being entertained as well as keeping our cast and staff’s health and safety intact,” reads a press release from the Grand Majestic Theater.
“Above all, we encourage the public to stay healthy by staying safe and staying home if mandated or
warranted. We look forward to setting the stage for great entertainment experiences in this new and ever-changing landscape and wish you continued health and happiness.”
For additional information, showtimes and tickets, visit The Grand Majestic Theater’s website at https://thegrandmajestic.com/.