Editor’s note: This article was updated on Aug. 3, 2021
On Monday evening, a chilling piece of news emerged from the Titanic Museum in Pigeon Forge, Tenn.
Three guests were injured at the museum during an iceberg wall collapse.
The extent of the injuries of the guests is currently unknown.
The owners of the museum issued a statement on social media regarding the incident, saying the safety of guests and staff is top of mind and their thoughts and prayers are with those who were injured.
Three guests taken to the hospital
“Tonight, an accident occurred at our Titanic Museum Attraction in Pigeon Forge. Our iceberg wall collapsed and injured 3 guests who were taken to the hospital,” owners Mary Kellogg Joslyn and John Joslyn said in a press release.
“At this time, we do not know the extent of their injuries. Needless to say, we never would have expected an incident like this to occur as the safety of our guests and crew members are always top of mind.”
“We take pride in the quality of our maintenance and have measures in place to ensure that appropriate safety guidelines are upheld,” the owners continued. “At this time, our Pigeon Forge Attraction is closed. Our thoughts and prayers are with those who were injured, as well as their family and friends.”
Our thoughts and prayers, from the crew here at TheSmokies.com, are with them as well.
The attraction reopened on Tuesday for ticketed passengers. This story is still developing and may be updated as more details emerge.
What is the iceberg wall at the Titanic Museum?
This iceberg wall is located on the inside of the museum, not to be confused with the large iceberg feature on the outside of the museum.
A member of TheSmokies.com staff visited the museum late Monday evening to confirm that the outdoor iceberg was still intact.
The iceberg wall is one of the hundreds of displays inside the Titanic Museum in Pigeon Forge.
Guests can experience what it was like to walk the hallways of the ship, see the grand staircase, and get hands-on experiences.
One of the most popular hands-on experiences includes this large iceberg wall. Guests get to touch and feel a real iceberg.
Some other hands-on experiences include feeling the 28-degree water, shoveling “coal” into a broiler room and sending an SOS signal.
It is unclear what caused the iceberg wall to collapse on Monday, or how much of it collapsed.
Is the Titanic Museum in Pigeon Forge open?
The Titanic Museum reopened on Tuesday morning, Aug. 3, 2021.
According to the attraction’s social media page, the iceberg wall does not currently exist, and the affected area is blocked off.
They anticipate that it will take at least four weeks to rebuild the iceberg.
“The safety of our guests and team members is always top of mind,” the owners said.
“Our maintenance professionals are in the process of reevaluating our quality and safety guidelines and we’ll make all modifications, as necessary, to proactively ensure the well-being of all who experience the Titanic Museum Attraction.”
Planning a trip to the Titanic Museum
The attraction closed early on Monday following the incident, but reopened on Tuesday for ticketed passengers.
The Titanic Museum hours are from 9 am-9 pm Sunday-Thursday and 9 am-10 pm on Fridays and Saturdays.
Hours are subject to change and may vary by season.
General admission is $28 for adults and $15 for children ages 5-12. Children under 4 are free.
Sometimes, you can find tickets on Tripster for as low as about $25 per adult.
The Titanic Museum is located at 2134 Parkway in Pigeon Forge, TN. For more information, visit their website.
Have you been to the Titanic Museum in Pigeon Forge? Let us know in the comments.