Return Policy

Damaged/defective product

A free replacement or a refund will be offered if the problem is reported to info@thesmokies.com indicated in your order confirmation email within 30 days of product delivery, along with the required photo proof. 

Returns/exchanges

Since products are only printed once ordered, returns and exchanges are not supported.

If an order is being returned to sender/lost in transit, and an invalid address was provided, a refund of the product price only will be issued.